AI agents that replace the work, not just the tool.
We build autonomous systems that handle the work your team is too busy — or too small — to do well. Priced as recurring infrastructure, not consulting hours.
Software replaces tools. Agents replace work.
Most software hands you another dashboard to check. An agent does the job — it works the lead list, asks for the review, drafts the reply, answers the after-hours call — and reports back when it’s done.
We build, host, and operate these agents as recurring infrastructure. You don’t buy hours; you buy outcomes that keep running while you sleep.
Seven agents. Each one earns its keep.
Lead Reactivation Agent
Your CRM has hundreds of old leads who never converted. Our reactivation agent works them automatically — personalized SMS and email sequences, AI-generated follow-ups based on prior interactions, booking calendar integration. Wakes up cold pipeline and turns it into booked appointments. Priced monthly, ROI measured in booked calls.
Reputation & Review Agent
Most SMBs lose 90% of their potential reviews because nobody asks. Our reputation agent texts every customer after service, surfaces happy ones to Google, and flags unhappy ones to you privately before they post publicly. More reviews, better average rating, fewer surprises.
Inbox Triage Agent
Drowning in email? Our inbox agent reads, categorizes, prioritizes, and drafts replies in your voice. You approve and send with one click. Built for owner-operators who spend two hours a day on email that could take twenty minutes.
Quote-to-Invoice Agent
Reads job notes, photos, and customer requests. Generates client-ready quotes in your branded template. Converts won quotes to invoices automatically. Designed for trades, services, and project-based businesses.
After-Hours Receptionist Agent
Answers calls and SMS 24/7 in your business’s voice. Books appointments directly into your calendar. Captures leads, qualifies them, and routes urgent issues to you in real time. Never miss another after-hours inquiry.
Internal Dashboards & Tools
Custom internal tools that pull data from your existing systems (QBO, CRM, scheduling, field service) and surface what matters. Designed for owner-operators who want to run their business from one screen instead of seven.
AI Readiness Audit
A one-time, structured engagement that maps where AI fits your business — and where it doesn’t. Output: a prioritized roadmap with effort, cost, and expected return for each opportunity. Often the right starting point if you’re not sure which agent makes sense.
Scoped fast. Operated for you.
Discovery
A short call to map where the work is bottlenecked and which agent (or audit) returns the most for the least effort. We’ll be honest if AI isn’t the answer yet.
Scoped Proposal
A fixed build fee and a clear monthly infrastructure fee. Outcomes defined in plain language — booked calls, reviews captured, hours saved.
Build & Integrate
We connect to your existing stack — CRM, calendar, phone, QBO, field service — and tune the agent on your real data before it goes live.
Operate & Improve
We host, monitor, and continuously improve the agent. It keeps working as your business changes — no maintenance burden on your team.
Infrastructure, not a science project.
Priced as recurring infrastructure with outcomes defined upfront — not open-ended consulting hours.
We build, host, and operate the agent — you don’t inherit a maintenance burden.
Integrated with the tools you already run — CRM, calendar, phone, QBO, field service.
Honest fit — if an AI Readiness Audit is the smarter first step, that’s what we’ll recommend.
Backed by a Group — pair an agent with a Studio website or Advisory engagement when it makes sense.
Book a Systems discovery call.
Tell us where the work piles up. We’ll come back within one business day with the agent that fits — or self-schedule via Cal.com.
Prefer to skip the form? Email info@birchmontgroup.ca or self-schedule a call →
Common questions.
How is this different from buying an AI tool or SaaS subscription?
A SaaS tool gives you a feature and leaves the work to you. We deliver the outcome — the agent does the job end to end, integrated with your systems, hosted and operated by us. You’re buying booked calls and captured reviews, not another login.
How is it priced?
A fixed build fee plus a predictable monthly infrastructure fee. We scope both on the discovery call, with outcomes defined in plain language so you can judge ROI — no hourly billing.
Will it work with our existing CRM and phone system?
In most cases, yes. We integrate with common CRMs, calendars, phone/SMS providers, QuickBooks Online, and field service tools. We confirm compatibility before you commit.
What if we don’t know which agent we need?
Start with the AI Readiness Audit. It maps where AI fits your business — and where it doesn’t — and gives you a prioritized roadmap with effort, cost, and expected return for each opportunity.
Do you work with businesses outside Alberta?
Yes. We’re based in Lethbridge, Alberta and build and operate agents for businesses across Canada and North America. Everything is delivered and supported remotely.